I’m Heike Kiefer, a communications manager, designer by training,
and storyteller at heart.
With 15+ years of experience in communication and design, I specialise in bridging strategy with creativity to craft narratives that move people. My dual background as a certified Communication Designer (HF), plus training in Media Design (print & digital), gives me a unique perspective: I see both the “why” and the “how” of communication.
How I Create Impact
Internal & External Communications 
I design and deliver communication strategies that connect leadership, employees, and external audiences, ensuring consistency, clarity, and engagement across all channels.
Multichannel Design & Content Creation
Leveraging experience in interaction and visual design to create compelling
content for web, intranet, print, social, etc.
Project & Stakeholder ManagementI execute communication projects end-to-end, coordinating with stakeholders at all levels to align goals, manage timelines, and deliver impactful results.
Photography & Visual Storytelling
As a creative outlet, I practice photography to inform my aesthetic sense,
bring fresh visual ideas, and explore new perspectives.

How I Work
I believe that simple, human-centred communication is powerful.

My approach is always:
Empathetic: Understanding audience needs
Clear & honest: No jargon, direct language
Aesthetic & purposeful: Design matters when it supports the message
Collaborative & flexible: I work best when I bring people together